I doubt anyone will go back to “normal,” because “normal” landed us here. The pandemic simply revealed how broken the system has been and unbridled capitalism only works for a few. I don’t think it caused it and if we miss that “lesson,” we will be doomed to end up here again.
I actually think that things will pretty much go back to normal. The one thing I see that might change, though, is that governments invest (possibly quite heavily) in temporary but high-capacity emergency healthcare provision. Had the virus been such that the demand on hospitals was tolerable, there would have been no real need to go into lockdown, as I understand the main reason for the lockdown was to delay and spread out the case-load, so that there's no massive spike in cases that the health system can't cope with.
E.g. if the system can cope with 3,000 cases on an on-going basis, then lock everything down so that there are only 3,000 at any one time. But if you have a system that can, at short notice, cope with, say, 24,000 cases - then far less (or no) need to lock things down. So all that needs to happen is the system is made "
antifragile"
[1]. Capitalism can do this, I think, without too much issue: just generate high-volume of emergency capacity in the health-care system - e.g. buildings that are empty and only maintained to the basic level for the vast majority of time, but with a ring-fenced fund built up from years of no emergency that can be used when the emergency hits, thus not significantly impacting the underlying economy.
I also see video-conferencing becoming far more acceptable, if not the norm, rather than long car journeys or flights just for that face-to-face aspect - also happily synergising with the green agenda. And working from home might become more acceptable for many businesses that feared it previously. But those are just technicalities.
Whether good or bad, I think capitalism will survive just as it is.
And in that vein, I hear Jeff Bezos is USD 24
billion richer as a result of the global pandemic, as more use Amazon for their shopping:
https://www.bbc.co.uk/news/business-52289657
[1] see work by Prof. Nassim Taleb