Crown-Chakra, the seventh Chakra, is located at the top of your head.
This Chakra levels your connection with the Cosmos and the area of the paranormal/supernatural. It is also your connection with "home": the Light Spheres from which we are originally coming.
The Crown-Chakra "allows" (by lack of a better word) you to make contact with the deeper meaning of events and encounters you have in life. It can give you more insight on the path you are walking in this life-time. This way the pain and suffering you meet ( in yourself or in others) can get more acceptable. Understanding is the key to acceptance.
Now here I have to be very careful, for my words probably won't come out quite right and I don't want someone confused here. So take it easy people.
The Crown-Chakra can make it possible to get information from sages or helpers who can help you with certain decisions/view on life and the like. Of course you have to be very careful with such information, because it can easily be confused by one of the many voices in your head which are representing unconscious desires or ordeals.
Information from sages/helpers are recognizable by the joyous, light feeling it accompanies. It will always be a message of Light and warmth or a suggestion. Never a commandment! As soon as it gives a feeling of plight and pressed force, the message is not pure.
When it comes to receiving messages from "higher energies", the connection with your own Inner Self is much more important than contact with any sage/helper. Most important is that you know you're connected with the "higher" goal in your life. It is this goal or ideal which inspires your life and gives meaning to it.
Keeping this inspiration alive is much more important than any contacts with sages/helpers, because it is you yourself who is responsible for your path in life and it is you yourself who knows and feels what is best for you in the end. (Sages may try to make you more aware of your confidence in your own Self.)
Contact with your own Soul/Inner Self you can recognize as a feeling of self acceptance and self understanding. You are in contact with your Soul/Inner Self if you can look at your own shortcomings without judging yourself and with understanding concerning your own "mistakes". These "mistakes" are all part of a learning progress and you are able to see that those "mistakes" or negative experiences indeed have a positive side to it, as in more insight and self acceptance.
Being in contact with your Soul/Inner Self gives you a feeling of trust, through which you are willing to go on, on your path in life and if necessarry, say goodbye to people, things or thoughts which do not support you anymore in your growing to the Light...