a minority of cases really isn't enough evidence to call a impersonal system awful. how would you go about making sure there were no "rottweilers" in the social service? get a psychoanalyst in? how do you know she wont make a mistake? in which case the person losing their job on account of them being "rottweilers" is at the losing end. for every winner there will be half a loser, thats a fact.
by the way, your personal connection to the family in the clip has no relevance and if anything weakens your neutrality and so weakens your argument. for you to fairly analyze a system you need to be on the outside of it Luci.
now please just drop it and join the government policy agency and draw up some better plans of your own.
