Of the 400 whole time chaplains in the UK, there are 300 full time and 1500 part time chaplains.
Today hospital professionals are beginning to understand the importance a patient's spiritual life plays in their recovery or coping with a crisis.
Chaplains are part of the staff team and are appointed by the Hospital Trust. They have pastoral responsibility towards all patients and their relatives regardless of whether the patient is religious or not.
The Hospital Chaplain makes daily rounds and is available 24 hours a day to patients, family members and staff. Not being a conventional member of the healthcare team or of the patient's family, the Chaplain can objectively provide crisis intervention counseling and support.
In the often stressful and demanding hospital environment, the Chaplain is an understanding friend and confidant, who provides a listening ear and a pastoral point of view for the staff. Staff members who have no minister of their own often seek the Chaplain's counsel, especially during times of personal family need.
...the challenge is to listen to people, respond sensitively and to be with people while they search for answers. "There are no smug answers in Chaplaincy," said Noël. "Chaplaincy is about spiritual care, not religion. The Church does not have a monopoly on spirituality. "
Serious illness can frighten patients and isolate them from their support communities. Losses such as physical and cognitive capacities, independence and work or family status can seriously impact their sense of meaning, purpose, and personal worth. Hospital Chaplains address these crises through spiritual care that enhances connections to support communities, thus aiding healing and recovery.
A major part of Noël's daily work is caring for sick children and their families. He often has to cope with the death of a child. "As human beings we are finite creatures. However, when death comes out of sequence, it throws up difficult questions," said Noël. While Noël finds his Christian faith of consolation, he believes that "the heart and brain are not always good bedfellows. To care pastorally and emotionally is not the same."
The role of the Hospital Chaplain is a varied one. They provide supportive spiritual care though empathic listening, demonstrating an understanding of persons in distress. Typical activities include: grief and loss care, crisis intervention, communication with caregivers, facilitation of staff communication, conflict resolution, referral and linkage to internal and external resources and staff support relative to personal crises or work stress.
Chaplains play an integral role in supporting and strengthening religious and spiritual resources of patients and their families. They help healthcare organizations meet patient expectations for competent, compassionate spiritual care services. They also make unique contributions to the community including: leading and participating in community wellness programs, support groups and community responses to crisis, maintaining active relationships with local clergy associations and providing community educational seminars on topics of spirituality, loss and illness.