RainbowSingularity
Valued Senior Member
... back-up and re-install may fix that, after trying any patch fixer de-bugs that microsoft might have for it.Try moving a few things around, to see if it triggers an update
keeping in mind it sounds like a corporate version so will be admin protected and probably needs IT to perform the function
yet another bad mark against IT
Also, you may be storing your email server-side. That might be why purging it locally doesn't help. But your IT should know that.
very 1st thing IT should have answered with is Wegs Server email data cache limit, then running clean-up remotely, then re-setting admin level alerts.
then isolating the alert from the server outlook version to check the outlook server version update is the same as the user station version.
then re-install the user version.
then pass it up to a network engineer to track n trace
all should be possible within about 30 minutes
resulting in an email to all IT with a short check list to go through saving massive amounts of time in future for the many hundreds of other staff which will have such problems most likely around close to server update time scales resulting in massive over loading of Tech help IT services unnecessarily